Pick-n-Pull

BAR location here at Happy Lane location, a lady helped us and believe her name was Kristi was absolutely horrible!!! The experience was one the worst customer service experiences we have ever had. The car is from 2001 and had the anti thief steering wheel lock, we started the car multiple times in front of her..she proceeded to yell at us in the parking lot that she needs to be able to start it (understandable) but wouldn’t even try again. Yelled again you can bring back in 24hrs after you fix it!!! It felt like her superior complex and ego was mad she couldn’t figure that out herself. There was nothing to fix on the car per mechanic it’s just anti thief mechanism. She was so rude and felt so superior it was unbelievable. She made myself so upset to the point of crying with how she was ye

Truly excellent experience at this auto dismantling and parts yard. I had the pleasure of interacting with Römé, a very capable and professional customer-facing representative; she went out of her way to help me in my search to locate a very specific part from a specific vehicle. Following my successful parts search, she was kind enough to go into detail showing me some of the available used cars for sale on the premises, ones in which I had expressed potential interest. Römé's high level of competency in customer service-based interaction deserves acknowledgment and compliment; her positivity, professionalism and knowledgeable facility in both nteracting with customers and a willingness to go above and beyond to help find and answer to your questions, all delivered in an accommodating

So I had a problem with my account and the trans action and a super super nice lady named aria ,cool as heck Asian lady’s helped me like a champ through the whole process, made me feel no so embarrassed…. Thank u lady at pick and pull…. U just never know where the truely nice people are…….!

Your first time? The guys that work here are so helpful. Very professional and help in anyway they can to find what your looking for. It is a first come first pick off from the vehicle and lots of parts to look for. Unfortunately the car parts I needed got salvaged so fast they came in the day before and when I came in first thing morning it was down to the frame already. Good luck part hunting. Oh and make sure you bring your own tools to remove parts. Also, admission fee to enter as well.

Ryan was awesome and helpful. Haven’t been to one in a hot minute and forgot you have to pay to get in. When you enter you sign a waiver form and pay at the clerk. I asked for inventory for a specific vehicle and Ryan helped me locate one.