Pick Your Part - Fort Wayne

I love the antiques in the lobby! They have a service guy that will take the part off for you after verifying the vehicle. You can do it yourself but some people don't have tools and on balling on a budget. Great place and prices.

Great service very helpful. Categorized list of cars and placement. Bought a rim and tire that didnt fit. Brought it back and they exchanged it with no problem. Highly recommend

Same as the other recent reviews. Things went downhill and quick when this place got switched over to LKQ. The prices are WILD. Seems like most of the employees are not a fan of their job. They dont care if you shop there or not. The "warranty" BS they try to pull is another corporate scam. It "could be" a good thing, but why not ASK your customers if they want it, instead of automatically charging them without their consent. Often, the employees just make up what the part is that your buying. Could be cheaper OR more expensive than expected. All depends on their knowledge of cars. (Insert "yikes" emoji). Ive been going to this yard for roughly 15 years and I will say, I will NEVER be back after the 2 hour trip I wasted today! Word of mouth travels fast...

One star? Seems drastic, right? There was a time when you would go here to get deals on good used parts, LKQ has done away with that. Several years ago I noticed that it was almost cheaper to buy parts new than buy from LKQ, I stopped going to LKQ. Today I went there thinking that a Civic radiator would for sure be cheaper than buying new...I was wrong. Yes the parts price was less but when you factor in at least 2 hours out of your day for driving and then pulling the part, not to mention the "warranty" that gets automatically added on it is cheaper to buy online. This particular trip the upper radiator support rang up over $30, it's $37 new, shipped. Initially the total was ~$60 then when I said I didn't want the warranty it went up to $90. I walked out leaving my parts on the counter, I

This review is based on the first time customer service. As a customer I walked in this place never have I been in a LKQ/picknpull establishment and was treated this poorly by the staff. Out of the three people I interacted with the first person I believe his name was Steve he said helped me with what I needed then Steve kept asking another employee who was wearing a fatigue army/hinting jacket with a steering wheel cover around his neck for help he clearly and loudly sad he not helping n he don't know or care I think this was the worst ever and they shouldn't be working at all I was almost going to leave then I asked Steve again can we try to find the part he helped n did all he could so then we located the part I left the tool I needed and a young man helped me out n said it's ok you can