Pine Belt Subaru Service Center

They made me feel valued as a customer. First time here and it was a positive experience. Not cheap, but you are involved in every step of the way and can accept or refuse recommended services. Employees were lovely. Recommended.

As always a wonderful and professional experience! Unfortunately I wasn’t able to get an appointment with them that fit my schedule, so I went with another dealership. The other dealership was good, but unfortunately for me they missed the fact that my tire was bad and just topped the air pressure off after completing an oil change. When the tire pressure light came on again I called pinebelt and they were able to fit me in immediately! They discovered the problem and replaced the front 2 tires while I waited! Thank you for the great service, the updates and communications during all service visits is great customer service!

Subaru service employees went above and beyond - due to a recent injury, I caused a situation that Tom, Joe, Carson and Kayli all handled with professionalism and nderstanding. Amazing crew and team work. Mike Rossi you can be proud of all of them!!

I had an emergency situation where all the warning lights on my 2021 Suburu Outback appeared out of nowhere. I was leaving on vacation to New Hampshire the next day and was planning to drive that car. I called the call center to find out my normal service manager no longer worked at Pine Belt Subaru. The call center employee was not overly understanding that I needed to get the car in fast as I didn’t feel it was safe to drive eight hours. I won’t mention his name, but he didn’t seem at all compassionate, he told me he checked with the service manager and they said they could not fit me in that day. I made an appointment for the next morning, expecting to leave my car there for the week while I was away. The next morning Mike Tillis the service manager texted me and told me to reach out to

Switched to this dealer for service after having a bad experience at another one. I'm so incredibly impressed. Literally everyone I walked by our dealt with was so friendly and kind. Bill was VERY helpful and patient. I know I needed a couple of major things, but they did their own inspection, recorded it and sent it to me with a very thorough explanation. I really felt like I knew what was necessary to get done now, and I trusted them to do the work. Will definitely be back!