Pink's Automotive

If I could make this review a zero I would. The absolute worst customer service I have ever experienced. The front desk lady couldn't be worse if she tried. Do yourself a favor and go anywhere else. Literally anywhere would be better. She can't even write down a phone number correctly.

I drove our RV from Madison to Pink's for chassis service. Great service/pricing with friendly, accommodating, professional front office, service desk and tech staff. The cherry on top of the sundae - AJ texted me, following up to ensure everything went well. Call me very satisfied/impressed!

The owner caring about his clientele is the only reason I am giving 3 stars here. A repair was done on my vehicle incorrectly and I was out of a vehicle for roughly 5 months due to issues prolonging from an incorrect repair. The owner was very understanding and sympathetic towards my situation, which I am assuming can be clarified as a one off because service is usually excellent here. I also experienced having to run a warranty claim on a battery that they put in and the owner immediately assisted in finding a solution due to me no longer being in that area. I know they offer free pick up and drop off when they are working on your vehicle which is extremely convenient. The business philosophy and principles are sound I just wish that the service experience was better.

I would like to thank Pink's Automotive for consistently taking care of my family and cars. A.J. and his team of awesome mechanics and staff have always made sure that my vehicles are repaired professionally, thoroughly and timely at a fair price. I drive my vehicles hard and to very high mileage. (At over 50k miles a year (A good portion on gravel) I break stuff)... I am so glad that I can count on this team to keep my car reliable! Great job Pink's! Thanks again!

Great honest people. Was 100% honest with me and didn’t charge me a penny to look over my vehicle deeply. I feel like if I would have went anywhere else they would have had me spend hundreds without being completely truthful with me. Thank you Mike! You have saved me a lot of time and money. Will be using them from now on.