Pinky's Towing LLC

After two tires popped on the highway outside of Frankfort, Pinky’s was able to tow me home to Louisville and recommended a 24/7 tire shop to help repair the damage. Kalebe was extremely helpful and offered to stay with us at the tireshop until fixed/we felt safe. Offered to get us food/drinks if we needed any. Kalebe was available immediately after we called him and saved us so much time and hassle. Highly recommend.

I had an extremely frustrating experience with Pinky’s Towing Company. I live in an apartment complex, and when I went outside today, my car was gone. The apartment office told me it had been towed for “expired tags.” My registration is NOT expired. The towing company provided a photo showing my license plate without a registration sticker. I have no idea what happened to the sticker — it could have fallen off or been stolen — but my registration is fully up to date, and I have proof. When I called, I was told that regardless of whether my registration was expired or not, they “have to go by the sticker” and would not release my vehicle unless I paid the fee. I went in person with proof of valid registration and proof that the sticker had been removed from the paperwork. They still refu

There is nothing like being stuck on the side of the road for 6 hours in 13 degree weather in a car with no heat. 2 tow truck companies came incapable of towing it leaving us being and waiting for insurance to find us another tow company. We called to find SOMEONE ourselves and they showed up in under 25 minutes, loaded quickly, Professionally and kindly. Our driver Brad's concern was for us and our children. I could not of asked for better service. Dependable and knew the area. Thank you!

Stole my nieces vehicle then extorted her for $170 to get it out of impound. They claim it is because her tags were expired but they were current. She was towed because the sticker on her plate wasn’t up to date. Nobody knows what happened to the sticker but the towing company seems to think this is justification to hold someone’s car for ransom without any due diligence or notification process prior to taking the vehicle. This is very shady and bad business. After speaking with them personally, I will never do business with them. They have an F rating on BBB and clearly operate in a predatory way, targeting situations where people have no recourse. This company should be investigated and ultimately have their license to operate business revoked.

I scheduled a tow time to have Pinky's Tow meet me at the Louisville Impound Lot to retrieve a vehicle from there. I arrived 15 minutes early to take care of the necessary paperwork for the vehicle to be released . After waiting 20 minutes past our meet time I gave Pinky's a call to inquire about where the tow truck was. The individual who answered the phone informs me that he should be there and that he would contact the driver to call me on my cellphone. I waited an additional 10 minutes for the driver to contact me (he did not) , at this point I'm getting upset because it's getting close to another days charge for being on the lot.I give Pinky's another call and the same guy I spoke with before, transfers me to dispatch who informs me that the driver assigned to meet and retrieve my veh