Pinnacle Auto Glass

I spoke with Steve from Pinnacle Glass/ Auto Glass Solutions about replacing my windshield that was cracked on my 2006 GMC 4X4 Crew cab Sierra. He said that they were offering $75 back through Vendmo and a gift certificate for $100 that's good for 30+ restaurants here in the Phoenix Arizona area. I was fine with that but questioned Steve about it when my wife was reading all these 1 star reviews saying that these people will tell you anything to get your business but after changing your windshield, you can never reach them by phone to give them the information for them to come good on their promises. I should have listened to my wife. They sent out Jon their best technician according to Steve. I'm sure the guy is a nice guy but when you make the mistakes that he made, well I would hate to

Great customer service, all representatives are knowledgable and transparent. They explain their warranty, glass used, the process for the rebate, and any other questions you may have so you know what to expect. Appointment was quick to make, and done within promised time frame all through insurance with no fees. Windshield came out great and their technician Austin they work with is professional and friendly. Got both promised rebates and would highly recommend them!

Thank you very much for your customer service. I spoke to Lennie she so nice and help me with the knowledge she have. Love to talk to her and the guy came to done my windshield. He good guy and done a good job. By the way in the future if I need windshield service I still need call them.

Had Pinnacle Auto glass come out and replace my daughter’s windshield the next day. They were quick, efficient and very helpful. Big thanks to Lenny for setting up the replacement.

I’ve used Pinnacle Auto Glass twice now, and both experiences have been nothing short of excellent. From my very first call to the completion of the work, the entire process was smooth, professional, and stress-free. Their customer service team was friendly, knowledgeable, and responsive, making scheduling easy and convenient. The installers and technicians were prompt and arrived exactly when they said they would. They were courteous, professional, and clearly very experienced. The work was done efficiently and with great attention to detail, and they took the time to make sure everything was completed correctly. I also really appreciated how clean and organized they were no mess left behind, just high-quality work. It’s rare to find a company that consistently delivers such great servi