Pioneer Quick Lube and Wash-Neenah 39

The staff is always kind and looks out for me. I get my oil changed their regularly and they do and excellent job and make great conversation as well. What really won me over as a customer if theirs is there willingness to answer questions for me on small things I've noticed with the vehicle and have questions on. I'd recommend anyone to use this location for their vehicle.

Pulled in today because I needed help getting my license plate replaced. The screws were completely rusted and would not budge for me. They broke them loose, lubricated the screws and replaced my plate. They even topped off my tires and didn’t charge me for it. Both guys were very friendly and professional and I’m grateful for the assistance.

Recently replaced my alternator and the new belt was squealing. Stopped in to have them look at belt to make sure I had done it tight enough. They tightened it down some more and issue was solved. Very quick and great service.

On Saturday at 3:56 pm (8-15-22)I pulled into the business to get my oil changed. *4 minutes before closing * The guy looks out the window and continues doing what he was doing. I got out of my vehicle at 3:58 (2 minutes before close) and asked politely if I could get my oil changed. His response is we are closed. Ow are you open until 4 or is that the time you want to be out of there? I don’t care if it’s 3 minutes before closing, I should have been taken care of. You now have lost my vehicle, my wife’s vehicle and our 3 children’s as well. I’ve done business here for 25 years plus. Never again.

My fiance and i got our fluids checked on our van. Ask for Bryan or Dennis at this location. Both are extremely honest and very kind being very patient with my fiance and I. Answering all our questions. Thank you guys. I HIGHLY RECOMMEND THIS PLACE!