PLC Towing and Recovery

So my car was stolen yesterday while I was delivering a doordash order. First a little back story. I just bought the vehicle but when I was going to go transfer the title the lien was not signed and I thought it had to be to complete the transfer. That is why both title and lien were in the car. When my car was stolen, I filed the police report , fast forward to now, they recover my vehicle , i call to find out what I need to retrieve it and despite my situation they would not even give me any information on what I needed because I was not the registered owner. Now if they would have said hey you need this this and this but unfortunately the registered owner will need to ne there to pick it it up because you have not completed the transfer I would have completely understood but she wa

Quick dispatch, even faster hook up. Dropped my kids car off straight into our driveway right where we wanted so we didn’t have to move it at all. The gentleman was friendly. First time needing a tow truck in awhile so can’t speak to the cost, but it was in a price range that I was comfortable with paying after talking with a couple other tow companies.

Drivers driving wrecklessly called to report it and dispatch was very rude and tells me I don't understand and don't know what I'm talking about. I will never use this company.

Do not use this company for anything, incredibly rude and horrible on the phone! Got in an accident and my bike was brought here. Called to figure out the process to get it back and the woman that answered was not only very rude, she’s unprofessional and horrible to deal with! I have never been treated so harshly for asking a question, which was simply the process for getting my bike. Please take my advice, you’re better off using anyone else! I wished they had used dans towing. Please spread the word, this is a horrible company to work with. Avoid this company at all costs.

There is definitely a common denominator here with a rude recepionist at the very least. My experience is similiar. Called PLC when my van quit running and on the side of the road. A lady answered and said PLC towing and I asked if they could tow a Transit Van since I didn't know if this company towed every type of vehicle. The receptionist said "what did I just say" in a angry tone. This was said at the very start of the conversation so she didn't know me or my situation. After trying to walk on eggs with this lady she said it will be a few hours to get to me and no further detail given expcept to emphasize their rate of a $200 hook up fee and $5 per mile. So I get it there are people out there that have issues with themselves and their lives but don't take it out on a person in need of h