Ponderosa Car Wash

I was extremely disappointed with the car wash service. I paid to have my car cleaned, but when I picked it up, I noticed the job was done carelessly and superficially. The roof still has visible stains and dirt, the doors have marks and residue, and even some interior areas, like the side of the seat and the trim near the hood release, were left dirty. The staff was polite and attentive, but the service itself was far below expectations. Based on the reviews, I was expecting a much better and more thorough result. Unfortunately, the car was not cleaned properly.

I am very impressed with the car wash. No issues. Based off reviews I assume it depends on which employee you get but my guy did a great job. People need to understand, these places are a car wash, not a mobile detailer that spends 3 hours on your car. A $30 wash is very different expectations from a $120 detail. The cup holders and air vents are a common missed spot and all of those were cleaned. The inside of the doors were also cleaned.

Great service, great prices! I would have had them clean the inside today as well but was in a time crunch. I will definitely be back for that service!

I took my dirty car to Ponderosa car wash this morning, like I have done for many years and have always gotten excellent service from the time Alex the manager writes my slip to the last swipe of my car by Edwin. Never had a problem or complaint about the work that had been done. I hope the car wash and the people that work there never leave. Thank you guys for a sparkling clean car!

DO NOT EVER GO HERE. Even with the handwash I ended up with a dirty hood and one of the letterings taken off. The manager only offered $5 for the letter...which one of his workers took off! Also offered to buff/clean the hood but said he might scratch it...THEN WHY OFFER??! Unbelievable. Not to mention when I said I needed gas they never told me that they do it for me (do not recommend, even at its emptiest my car doesnt take more than $45 in gas and I paid $50 for a tank apparently with their 10 cents off discount), didnt wipe down seats, and left lots of things inside dirty. (Pictures below) Tried to tell the manager and he wouldnt listen. He had refutations for all of my concerns. The absolute worst customer service I have ever seen. If you care about your car, do not ever go here. They