Porter's Automotive, Inc.

Roanoke, VA · Auto repair shop

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Roanoke
#60
of 358 shops
City Percentile
56%
rating percentile
Address
Porter's Automotive, Inc., 2715 Williamson Rd, Roanoke, VA 24012
Phone
(540) 563-2843
Website
www.portersautomotive.net

Porter's Automotive, Inc. is an auto shop located in Roanoke, VA. It is one of 358 auto shops listed in Roanoke. Its 4.6-star rating is above the Roanoke city average of 4.4 stars. There are 3 photos associated with this location.

About Porter's Automotive, Inc.

Porter's Automotive is a full-service automotive repair shop, owned and operated by the Porter family. We specialize in four-wheel alignments, A/C repair, brake work, and other preventative maintenance to keep your vehicle running safely and... More

Customer Reviews

★★★★★ 5.0 Kory Erdmann · Feb 2026

Great place. They fixed my problems quickly and gave me a detailed invoice explaining everything. I can tell the owner is a very smart guy and I'm sure the other mechanics are too. They were nice as well. Highly recommend and will be back next time

★☆☆☆☆ 1.0 Amy Russeau · Mar 2026

My husband brought my van in for a state inspection and we had a very disappointing experience. He called to check on the status, and was told a brake light was out and had been replaced. They should have asked permission to do any work to my vehicle, but ok. They also said that they removed the decorative flower vines hanging inside my van, again without asking. But they didn’t just take them down; they ripped them down and destroyed them. After doing unauthorized work on my vehicle, one of the mechanics said the van still wouldn’t pass because the battery wasn’t bolted down, but if we waited until the first mechanic left, he would pass it anyway. This was confusing and concerning, especially since they had already taken it upon themselves to “fix” other things without consent. To make

★★★★★ 5.0 Jennifer Wilcox · Dec 2025

Despite how very busy they were right before Christmas, they welcomed me with open arms and treated me kindly and respectfully! I needed a third brake light fixed and an inspection. Vanessa at the front desk was amazing and the owner John himself is there to make sure all the cars are safe and ready to go! I appreciate having a true mechanic that I can TRUST! Thank you all!!

★☆☆☆☆ 1.0 M. Williams · Nov 2025

I called to get a quote for replacing a timing belt. Instead of providing a quote, I was told they didn’t want to take on that much work. This is extremely disappointing, especially since timing belt replacement is listed as a service on their website. If you advertise a service, you should be willing to perform it or at least give a quote. Poor customer experience.

★★★★★ 5.0 Tracy Shellito · Jan 2026

The best shop in Roanoke. John Porter himself is amazing and his staff is awesome. Will treat you right!!!

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.