Prazma Paint & Auto Body Inc

A deer totaled my new expedition the first week. The entire front end was smashed and other damage. It took about a month which is reasonable. The truck came back better than new. You get what you pay for. It was not unreasonable in cost but it was not cheap.

If you’re unfortunate enough to be involved in an accident requiring repair to your vehicle there is no company I would recommend more than Prazma to initiate repairs. Timely, professional, impeccable quality and great people! It was very telling that my insurance company unhesitatingly supported my decision to use Prazma.

I had called to inquire whether they could repair my vehicle or not. It’s a tall vehicle so I wanted to make sure they had the facilities to handle it. The lady I spoke to on the phone assured me they could & I was so happy because I called three other places that said that they couldn’t. Then after starting the process I spoke to someone else via email who all of a sudden said they couldn’t. Even after getting my information over the phone the previous day it seemed like this was the first he had heard of it. Not to mention, they literally stopped responding to my emails after asking questions about it. They told me “no” before even asking the height of the vehicle. Seriously??? Don’t ignore your potential customers who are willing to spend thousands of dollars at YOUR shop! I heard the

I had more than one bad experience at this shop. I would not go back here. Poor customer service, poor communication, they left a piece of cracked trim on my vehicle and stripped out several screws. I pointed it out and they replaced them. They did not clean the vehicle before it was returned and told me to bring it back and they would clean it at a later date. The biggest problem I had was they damaged the locking mechanism in my door and refused to repair it.

Went in with a dented bumper cover. Non-Insurance claim (Out of Pocket). Got a quote on the spot. Went back later and made the appointment. Dropped car off on specified date at 8am as they arrived to take the key. They called me at 2pm, went at got the car and it looked brand new: quality work. Good Labor Rates, Good part/replacement rate. Obviously experienced on what they do. All went smoother and painless than expected. The estimate was spot on, although I was prepared to pay more as often with work of this kind, you wont find out the real damage until you get working on the issue.