Precision Tune Auto Care

They were clear before they started my oil change about the additional cost my car was going to need (I did know about this before I made the appointment but, I appreciated the heads-up). They took my car in right away and were finished pretty quickly. The waiting room was comfortable and clean. The young man that was helping me following the oil change recommended a couple of things that needed to be looked at. The great thing was that these were things I was already aware of and not some mystery new problems that weren't problems before I got there. While the young man was ringing me up I was complaining about gas prices and the young man told me about a fuel system service that they have available. I asked some questions and he answered them without talking down to me. No presure, no up

I’d called a few places looking to see if I could get my brake pads done because it was worrying me even though as a student I am on an almost non-existent budget. Robert was happy to answer all my questions and even honor a Groupon price which allowed me to be able to afford the services. You could tell he genuinely wanted to help and not upsell me on something I didn’t need at the moment unlike other places I’d spoken with. This was soooo very appreciated. He also offered to work through his lunch so that I could make it to work on time. I had 2 different services done in 2 days because that’s how much I like this shop. Another reason to support is it’s family operated. I respect businesses that have heart to them. I’ll be going there for future service and sending friends as well. G

Talking about how competent their mechanics are seem rather too obvious as I have exclusively relied on them to take care of my car ever since I moved to WA from OR. But I am posting this to talk about Ron, the manager, and Rob, his son. In particular, they are the most honest and straight forward mechanics I ever had. For example, they pointed out that I need new cabin and engine air filters during routine change. Instead of pushing me to do so at their higher price, they gently pointed out that it would be cheaper if I bought them myself and they would install them on my next visit. If you are looking for auto mechanics that are more concerned about their reputation as being honest than making a few more bucks off of you, you might check them out.

I had barely 2 days warning of pending doom, as my car was making a high pitched hum before Friday night when I turned into my parking spot and the steering wheel completely locked & my ignition wouldn't turn over anymore. Saturday 8:30am I was towed into Precision Tune's parking lot without an appointment where I met store Manager Ron and explained my situation. They were accommodating to diagnose my car, polite, and Ron could clearly explain to me what tests my vehicle failed, what needed replacing, and without industry jargon or leaving me confused. I felt calm and informed and reassured my car was in capable hands. I opted to wait in their reception room, which while not large was still clean, padded chairs, sounds from the shop muffled, and no odors from maintenance work. I could comf

in the beginning of this year my car developed a really bad coolant leak. it needed a pump replacement. I replaced the pump but then it started leaking oil like it had no oil pan attached. I couldn't find the source of the leak. After searching with a scope, I gave up and was referred to this company which near my home. Added a bunch of oil and prayed it would make it there. when I got there, I told them what was going on. after a few hrs they called me with questions. the next day they called back saying it had a cracked block and needed an engine replacement. ( it never overheated so probably a preexisting problem. it was a used purchase. ) This was not the outcome I was hoping for. we moved forward with the replacement. they called a few days later to let me know the engi