Preferred Auto Repair
Santa Clara, CA · Auto repair shop
- Address
- Preferred Auto Repair, 2320 El Camino Real, Santa Clara, CA 95050
- Phone
- (408) 621-8701
- Status
- Closed · Opens 7 AM Sun
Preferred Auto Repair is an auto shop located in Santa Clara, CA. It is one of 298 auto shops listed in Santa Clara. Its 4.5-star rating matches the Santa Clara city average of 4.4 stars. There are 10 photos associated with this location.
About Preferred Auto Repair
Automotive Technicians Have Been Listed As "Essential Critical Infrastructure Workers", So We Will Be Open As Usual But Will Take Extra Precautions To Make Sure All Employees And Customers Are Safe. During The Crises We Will Be Doing The Following:... More
Hours
| Saturday | Closed |
Customer Reviews
5/5 on outstanding service and integrity. I stopped by after an Uber Eats driver hit my Tesla and took off, just to make sure the car was safe to drive. Fernando was incredibly kind and helpful from the start. Took the time to check everything, fixed a couple of immediate concerns (even secured things with a zip tie), and didn’t charge me anything at all. No pressure, no upselling - just genuinely trying to help during a stressful moment. His kids were around helping out in the shop too, which honestly made the whole place feel really warm and family-run. Super grateful for the help and generosity. If you’re looking for an honest, good-hearted mechanic, I’d absolutely recommend stopping by.
5/5 — Outstanding Service and Integrity! I brought in a used car for a pre-sale inspection, and the experience was excellent from start to finish. The team was quick, professional, and incredibly thorough. They took the time to educate me on the car’s condition and helped outline the best strategy to make sure it was safe and road-ready. The repair plan they provided was detailed, with completely transparent pricing—no surprises. They were responsive, honest, and clearly skilled at what they do. We truly enjoyed the experience and highly recommend them to anyone looking for a mechanic with both integrity and expertise!
I had trouble with starting the car and I came here to Preferred Auto. Fernando did the quick diagnostics and found the root cause, and replaced the battery, starter motor. During the diagnostics, he discovered the issue with rust in my break rotors and thinning pads and I went for the replacement. It was a great service and pleasant experience with Fernando. I would greatly recommend him for any auto repairs.
This is my go-to mechanic shop for all of my mechanical needs. I feel the price is reasonable for a HCOL area and I trust these guys to not over sell me. My car is older now and the problems are starting to arise, but Fernando and his team listen to my needs and get the job done. I would recommend this shop.
I found this shop after a terrible experience with another shop that discriminated against women, did a poor job, and did not complete requested work. When I came to this one, I was met by Fernando and his daughter. I told him about my experience and he confirmed my suspicions about what was wrong with my car. He was honest and fair. He treated me with respect. I am honored to find a local small shop that I can trust, is thorough, and kind to all people. Thank you so much!
Accessibility & Amenities
Services
Top Auto Shops in Santa Clara
| Name | Rating | Reviews |
|---|---|---|
| Micro Tech Detailing | ★★★★★ 5.0 | 20 reviews |
| All Shine Auto Spa | ★★★★★ 5.0 | 20 reviews |
| Sparkle Detail | ★★★★★ 5.0 | 20 reviews |
| MTY Collision Repair | Body Shop Cupertino | ★★★★★ 5.0 | 20 reviews |
| Spearhead Auto Glass | ★★★★★ 5.0 | 20 reviews |
| AJ's Mobile Auto Glass Specialist Santa Clara | ★★★★★ 5.0 | 20 reviews |
| Root Autoworks | ★★★★★ 5.0 | 20 reviews |
| All Car Repair Shop | ★★★★★ 5.0 | 20 reviews |
| One Nation Auto | ★★★★★ 5.0 | 20 reviews |
| R&D Auto Repair inc | ★★★★★ 5.0 | 20 reviews |
This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.