Preferred Automotive

They quickly found the problem and we're very transparent with what went on in the shop that lead to their findings. My vehicle was fixed quickly drives great now. I'll definitely use this shop again in the future!

I took my Lincoln navigator in due to some fluid leak. They told me it was valve gasket seals and an oil leak that was wrong and a vacuum pump for brakes. They charge me $1930 I took my vehicle home and it was still leaking. Come to find out it was my turbo coolant pipe that was leaking and it did not fix my problem I find it hard to believe that you can’t figure out a coolant leak issue versus an oil leak issue very disappointed and will not be returning to them for business.

Gave list of items needed. They called about 1 hour later with quote. Okada quote and picked up car 5 hours later. Very friendly, fair and professional. Highly recommend.

I 100% recommend this auto repair center! Excellent customer service, and excellent quality work! When I voiced my concerns about my car, I felt HEARD! Never rushed off the phone or in the office. Patrick took his time in explaining everything to me and patiently answered all of my questions. This is the type of place I have been looking for! Everyone is very professional and caring. I will only be bringing my car here from now on.

Do not confuse nice an respectful for fair an honest. Had a heater hose installed. It was a 30 minute job. 3 quick connect a gallon of antifreeze. Parts store price was 59.00 for hose. 15.00 for antifreeze. There marked up price was over twice as much at 150.00 for hose. 40.00 for antifreeze.over 400.00. Installed. Installed a water pump. Parts store price 90.00 there marked up price 180.00. Luckily I had lifetime warranty with autozone. They marked up prize over 100 percent. When I questioned mark up he said all shops do it.the leaking water pump end up being oring on a by pass line.they had less then 100.00 in parts there cost. an my bill was over 900.00. That’s with me furnishing the water pump. Wow they knew I was out of town an took advantage of it. This is for future customers. Ask t