Premier Truck Group of Columbia

I'm late on this review. 1/8/26 pick up date. Long story short after having a truck sold from under me, what a great dealership I found. Jerry and Patrick are fantastic. They really worked with me after I explained how a truck at a different dealer was sold from under me. They responded right away with the requested photos, mechanical and operational questions and multiple warranty options. The unit had others buyers after it, but these guys will keep their word and give you your fair opportunity to purchase what you find and want. It's FCFS of course, but you will get treated correctly and fairly. Great atmosphere. Smaller dealer with a small town feel with a Huge Dealer Network to get you what your looking for! As we continue to grow I know who I'll be working with. Thanks to: Jerr

I had been searching for a reliable truck for quite some time and spoke with several companies before making my decision. This company truly stands out in terms of truck quality and professionalism. From the very beginning until delivery, the entire process was transparent, smooth, and well-organized. The truck was exactly as described — clean, well-maintained, and ready to go. Since my visit happened over the weekend, I had to stay at a hotel, and because there was no Uber available, they even picked me up from my hotel themselves. That level of care and hospitality truly impressed me. Their honesty and after-sales support gave me real confidence. I highly recommend them to anyone looking to purchase a truck. A trustworthy company that genuinely values its customers.

After months of searching nationwide, I finally found an amazing deal on a 2024 Western Star 57x out in Columbia, Missouri — and I’m so glad I did. Being from California, I was nervous about buying a truck so far from home and handling everything remotely. But every part of this experience — from start to finish — far exceeded my expectations. Normally, when I buy something, I can always find something that needs to be fixed, cleaned up, or touched up. Not this time. The team at Premier Truck Group of Columbia was absolutely fantastic. From the branch manager, to the front desk, to the sales team, and even a mechanic who came out personally to answer my questions — everyone went above and beyond. You can truly tell they operate like a family there. The professionalism, communication, an

Made my truck breakdown a softer experience. During open hours they have a clean driver's lounge with free coffee, laundry, and showers. The vending machines were reasonably priced as well.

The company I drive for leases from Penske and they sent me here for a NOX sensor that had gone bad. They got me right in. They unfortunately did not have the time to complete the repair that afternoon but were able to give me a ride to a hotel in Columbia for the night. Allison at the service desk was excellent as was the GM Patrick. Very nice people. Went above and beyond to help me get back on the road.