Premier1 Auto Care

I had a great experience taking my car for maintenance her this past week. You'll see a big electronic sign for this business where you'll turn in from the 281 Frontage road, you can't miss it. This place was packed with cars showing how many people trust this auto care facility with their car. However, because it is packed, it might be hard to find a place to park. Luckily there was room in the drop-off line. They do not have a big waiting area so l suggest having a ride home or asking if their driver service is available so you can be dropped off at home once you check in your car. Starting with my initial call to the business and through the end when it was time to pick my car back up, I was treated with respect and kindness. I found the prices fair and the advice on what was needed hon

Ordered Tires and wheels from TireRack. They were super cool about shipping them directly to their store and installing them. I called 4 other local shops who didn't want to do it because I wasn't buying directly from them. Caleb was great- shipping the wheels/tires directly to them- they will install and adjust my camber to a custom spec. Really great shop with nice people.

Every step of the process from making the appointment to picking up my vehicle is a professional and friendly experience. The advisors are very knowledgeable and listen attentively to the customers concerns and make sure there is no miscommunication. They keep the customers well informed on where they are in the process of the repairs and have a great system of doing so. The work is always clean and well done. I have not had any issues with their work as of yet and they offer a very good warranty that gives me peace of mind if there ever was an issue. The cost of repairs are very reasonable for the quality of work they do. They are slightly more than an independent shop but way less than any dealership. In my experience the quality of work exceeds the dealerships as well. They are able to

Caleb and the staff were very respectful, knowledgeable and honest. Really appreciate being able to trust the service was performed as we agreed. No hidden cost or unexpected fees. They sent an itemized estimate for review before any work was performed and kept me up to date along the way. Made this customer very happy. Highly recommend them!

⭐️⭐️⭐️⭐️⭐️ Outstanding service from start to finish! This place took incredible care of our car and replaced all four brake rotors and pads, and the experience was smooth, honest, and stress-free. The work was done efficiently and the car feels amazing now. A huge shoutout to Caleb — he went above and beyond. He was knowledgeable, patient, and kept us informed every step of the way. It’s rare to find someone who genuinely cares about both the customer and the quality of the work, but Caleb absolutely does.