Prime Car Wash

This is the most unorganized place I have ever been. As I watched the employees jump around chit chatting and not knowing who has done what to which vehicle, I was already concerned about the final outcome. When I was told my car was done, as soon as I walked out to the bay, I noticed smudged windows, finger marks all over outside and swirl marks throughout the paint. A 2025 vehicle with 1000 miles and now it looks like they dried it with sandpaper. The manager on duty was very confrontational as soon as I started questioning what they used to dry the car. "That was already there, if I scratched cars, I'd be out of business". Then proceeded to aggressively tell me to just point out what was wrong so they could fix it. Even told me he would walk me through the tunnel and show me foam doesn'

went to this car wash and paid $49.99 for the Elite Wash, but the service was very disappointing. The car was not washed properly, the tires were not cleaned, the vacuuming was poor, and there were many dirt spots still left on the car. Honestly, it felt like a waste of $50. I expected much better quality for the price.

I came to Prime CarWash for a full-body wax because they were the closest location in my area offering the long-lasting wax service I was looking for. The price was $89, which I felt was reasonable for the service, and I was willing to pay it. When I arrived, the employees were friendly and answered all my questions. The service itself was fairly quick, and when I got my car back, it looked great. I was happy with how the wax turned out and the overall appearance of my vehicle. I did notice that some of the employees appeared fairly young and seemed to spend a bit of time standing around talking and joking, but they were still polite and professional toward me. After I left, I realized a glove had been left inside my car. I called to let the manager know and asked if there was anything

They messed up my car and didn’t offer an apology or try to point out that they took the paint and writing off of my dash board. Manager made a poor excuse of “all we did was wash it” outside still has debris on it that easily comes off by hand and they claimed it was a “hand wash” I will not be going back to Prime. Crew Carwash and sparkling images may be generic but they have customer service.

Worst car wash I have ever been to! I used to have no issues back when it first opened, but after my latest carwash on Feb. 15th, not only did I NOT receive a quality carwash, I left the property with undercarriage damage that has been filed in an Incident Report! Prime Car Wash chose NOT to pay for the damage their facilities caused due to a slew of bogus reasons, claiming the damage was caused by normal wear and tear! Jeff Young should be ASHAMED that this is how he is running his property, dodging any chance to provide a reasonable solution to an issue HIS PROPERTY caused to MY property! Stick to Crew Carwash!