Pro-Tech Wrecker Service

My car was picked up last Wednesday. The tow was fine. Ryan was great. However, when it was dropped for a diagnostic check and repair, the problems started. My car had very MINOR Damage to the passenger side front bumper side panel. Somewhere between dropping my car at Comnunity Auto Repair and bringing it back to me, that very minor damage turned into my bumper being held on to the car with zip ties. I have spoken With Comnunity Auto Repair at great length and with this towing company who I was told by ALFA insurance I had to use. Basically, they're all blaming each other for my car leaving me in one piece and coming back to me in multiple pieces. All of this back and forth resulted in, ALL OF THEM taking the attitude with me, "Well the motor is shot So why do you care if the bumper is

Pro-Tech is a great shop and just finished repairing my son’s Honda Pilot in just one day! Paul’s team of experienced technician's are very professional and diligent. Great job and thank you for the amazing turn around time! Robert Green

The person I spoke to on the phone was great with scheduling my tow. The person who did my tow however, did not call when he was on the way, he did not put the vehicle in the correct driveway, and was definitely not good with communication. I had to call back to see if the tow was in progress or done as hours had went by since I last spoke to someone. Overall not a bad experience, but communication is key and it failed with this one.

I rarely post reviews, but I recently moved to town, and felt compelled to share an actual good experience when looking for a last minute tow. After calling several places, I called Pro-tech towing/wrecker service. Jonathan and Ryan were both super sweet. I sincerely appreciated the quick arrival time, and considerate response. 🙏 Thank you guys, both! Ryan was awesome! We were dropping off a vehicle w unresolved issues, and hoping to find and repair potential problems. Asside from towing, they are also mechanic/repair shop. That said, we'll be reaching to them first in future. *Also worth noting, pricing was honest, fair and very reasonable compared to others. Being new to this town, I called several places and they were def best by far. Thx guys, again!

I was stranded in Moulton, AL. Never been there b4. I had to leave my car 1/2 way up the drive of the Cowboys there. Someone came and got my Grandson and myself. The next morning I was contacted by the tow truck driver. He was sweet, kind but very professional! An awesome young man. Did everything he said he'd do and dropped my car right in my driveway. The same night my car broke down, my husband was coming to get me and my truck blew the radiator. This nice GENTLEMAN that brought my car home, also went and brought my truck home as well!!! I would recommend them to everyone! Hopefully, I won't need their service again...lol...but if I do, I won't hesitate to call. Thank U ever so much for your help. Vickie & Barry Buckelew