Pronto Insurance Agency

five stars for Pamela, simply amazing! Patiently answered all my questions, worked rapidly and efficiently to get the price quotes and write the paperwork even staying after hours to do so. A true professional. I have worked with many different auto insurance agencies and I can say without reservation that Pamela is rated at the very top of my list. The insurance prices are fair and better than most, but this customer service & professionalism is by far the best! I rarely if ever give a five star rating, but anything less would not reflect the service I was provided.

Pamela was exceptional in assisting me with all of my needs. She was patient, responsive, and consistently followed up in a timely manner. She ensured that everything was handled promptly and correctly. Because of Pamela’s outstanding customer service, I highly recommend this company

I called for motorcycle insurance today and spoke to Pamela. She was very helpful and professional. She sent me all the documents via email and got me a great rate. All this was done during a short phone call. Thank you Pamela!

Excellent service from Pamela. Quick response. I had some questions and she did not hesitate to answer all my extra questions. Fast process and constant communication. She actually revised my insurance policy to get better pricing, no one actually bothers to revise and find you a better price once you're a client. But she did!

Pronto offers good, fair prices. I’ve worked with both locations (Plaza Blvd) when they closed I transferred over to Highland Av. The ladies there are wonderful. So informative, and provide excellent customer service. I had a very complex claim the claims adjuster was so helpful in getting it worked out and approved. The claim expedited. Thank you PRONTO.