Providence Place Senior Living of Lancaster

My Dad has been at Providence Place for 4 months now. So far, it has been a positive experience. Facilities- he is in a studio but has more than enough space for one person. He opted to use the twin bed, locking nightstand, dresser, lamps and chair provided by Providence Place. You can also choose to bring your own furnishings. He has supplemented his space with a few bookshelves and tables. Each room has individually controlled heating and air. The only drawback is the bathroom is a bit of a tight turn if you are using a wheelchair. He is a small person so he has learned to navigate it using his wheelchair with an 18” wide seat. A larger wheelchair or a person with limited upper body strength may have difficulty without assistance. TV service has been fine. Internet is fantastic

Providence Place holds a position of high regard in the Lancaster Community. As a Senior Care Profesional, I have observed a high quality of caring care at this facility. This Lancaster location Does Not offer skilled care. When a resident needs advanced care, as in any quality facility, a personal aid must be hired, or, the resident must be moved to a location qualified to meet those needs. While Providence Place, true to their reputation, offers fantastic care, families must be actively involved to fill in for the personal preferences of the resident. No facility can offer that service, and still provide the care offered to all residents. With regular, strong doses of Family and Friends love, such as chat times, special interests, hobbies, walks, the familiar voice, etc., the resident c

Providence is places not a good place for you to put your family because I don't witness several incidents when they're covering up things with the residents there. I have also witness a woman that had passed away in another room and they management of that place decides. They're gonna move her body back to her room original room so that her family can come visit. They suck and don't take your family there.

We had a horrible experience with my father here. Staff was poorly trained in memory care, administrative staff and some care staff was cold to our family and my father, and administration assured us that they could provide for all of his needs, and then asked him to leave, without any warning. We were told by former employees and present employees that this was not the first time that has happened. Providence Place promised a level of care they were unable to deliver. The front desk staff was wonderful however. We were so blessed to find an absolutely amazing care home for my father after Providence Place, and we finally got to see what genuine, loving, and comprehensive care looks like. He passed peacefully at the next care home, and we are eternally grateful to the staff, managers, and

The Executive Director's hands on leadership is felt through out the facility, during all shifts and through out all departments. She's the one wearing scrubs pulling a mop bucket while engaging staff and residents as she navigates the hallway en route to whatever needs doing. She's the one responsible for ensuring delivery of the highest possible quality care during a time of unprecedented obstacles. The buck stops with her and yes, she is seriously direct and discusses tragic realities with staff, clients and families daily. My parents were in two facilities prior to moving north so we knew what questions to ask. We had experienced the consequences of inept and disengaged management, and it's not pretty or safe, or anything near what you are paying for, which is a staggering amount