Pugh's Automotive Service

I asked these theives to give me a price for a new oiler on my chainsaw. They told me it would be the same as a new chainsaw. Then these ripoff artists charged me $60 for diagnosis. I ALREADY DIAGNOSED IT AND TOLD THEM WHAT THEPROBLEN IS. I advise you not to take your business to them. They make you prepay $60. I see they are slowly losing inventory, and I think they won't be in business long.

Whenever I have dealt with Pugh's Automotive, each experience has been customer service, no muss, no fuss! Very knowledgeable staff at this family-owned location. And whether purchasing a small part or a piece of small engine equipment, it's always a friendly positive visit. Finally, the times I've had small engine repair work done, the results are always great! I certainly do recommend this business!

"BE AWARE OF PUGH'S" they are located at 728 Dover Leipsic Rd., Dover, DE 19901. I was SCAMMED today. Patty quoted me a price over the phone what it will cost me to have my gas push lawn mower serviced for only $115.00 that was for a tune-up that included a new spark plug, filter, oil change, sharpen blade and even a power-wash. I thought that was great, so I asked what was the cost to have my mower picked up from my house that was 9.7 miles from there shop. She said $40.00 each way. I gave her my address then to have the service done. After they have taken possession of my lawn mower, I get a message that it will cost me $370.00 Not $115.00. I called back and told her that I can buy a new mower for that price and I would make arrangements to pick up my mower. She then quoted me $20.00 mor

A REALLY BAD EXPERIENCE! I spent up to $4,000.00 and my car is worse then when i took it to them. I now have a coolant leak that my car did not have before i took it to this place. 1st visit) Charged $1,200 for speed sensor. Got car back and it was making a really bad noise. 2nd visit) Charged $1,200 for stage 2 diagnostic. Changed alternator. My car is still having same turning off and on whe driving Got car back and I have a coolant problem. Now, car not fixed and have another problem 3rd visit) For benefit of the doubt, I took it back in to give them a chance to fix it. So this time it cost me $1,700 & change. Replaced the alternator again and the thermostat housing. Note: Did not change the thermostat. Said problem was fixed. My car is still turning on and off & I still have a coolant

One miserable woman at the counter, think she's an owner named Patty with such a bad attitude and lack of respect for customers is appealing. I mentioned home Depot and she flipped out. You need to control your outbursts and provide a higher level of customer service so you can compete with home Depot which is right down the street. I will NEVER buy anything here again