Pyramid Motors Auto Sales

Lack of communication, along with all of the 1 star google reviews are the reason why i will be moving along from this deal If your a salesperson running ads on facebook and your too “busy” or to good to answer questions then dont put them up! Maybe look for a different career path… Also called over the phone and the girl i spoke to sounded like she couldn’t wait to get off the phone with me, i just wanted to come buy a vehicle with cash…

WARNING: These people are dishonest! They clear the error codes on their vehicles to hide major problems. We bought a Buick from them that seemed fine during the test drive. As soon as we got it home, it wouldn’t start. Took it to a mechanic—turns out the engine was completely blown. They knew exactly what they were doing and sold us a lemon on purpose. DO NOT trust this place. DO NOT buy anything from them. Total scam artists!

Called them originally about a truck, we agreed on an out the door price, drove from north Colorado springs to their lot ready to sign papers and then he tells me there is a $200 dealer handling fee on top of the purchase price. out the door means OUT THE DOOR... It was a decent price for the truck so i decided to buy it anyway after negotiating it to only $100. I purchased the vehicle and paid in full. Over a month goes by and i still hadn't received a title even though my temp tags they gave were about to expire. I called them over 50 times at least, sometimes 10 times in a row, no answer trying to ask why they had not sent me a title or paperwork to go get a title. I had to purchase an extension on my temp tags and the DMV which could only give me a 2 week extension for $7 I had to f

I test drove a vehicle and had no issues with it while on test drive and running in the lot. Paid cash and drove half way home when the engine light came on and it started stalling. right before my temp was to expire the first time I still hadn’t received my paperwork to have it transferred into my name. Finally got it and then the driveline/axle busted. I went to go get everything put in my name and found out that there was an issue with the title and I sent back the paperwork. Got a phone call 2 and a half weeks ago and said it had been mailed. Never received it. Called them yesterday and was told the zip code was wrong so it was sent back. But no phone call to confirm the address. Still waiting and temp tag expires at midnight tonight.

Since I have to give at least 1 star that's what I'll do. Here's why, my husband and I bought a truck there didn't have any issues during test drive or while running at dealer. Paid cash, then drive it to canon city which is about 8 miles. Husband heard funky noises while driving home and started to take it back. Truck died 4 houses down... called dealership and told them we wanted our money back. They did give us it back since we had the truck for 30 minutes. They came and towed the truck and we got all our money back. But I wouldn't trust that this wouldn't happen again. Truck is now back on lot for sale...