Quadratec

Beware. Quality issues and poor customer service: We needed to take our 3 bikes on a family trip so I researched and purchased the Quadratec Premium 2" Receiver Hitch for 2018+ Jeep Wrangler JL, JLU (12015-10) And the Quadratec 4 Bike Folding Bike Rack for 2" Receiver Hitch (92034-1001). We received it a couple weeks later. I first installed the hitch on my Jeep with no issues, then put together the bike rack as well. Both felt well made and sturdy. However, the bike rack wouldn't fit in the hitch. I measured the size of both the hitch and rack with a caliper and to my surprise, the male hitch was bigger than the female hitch!: 2.03" vs 2.02". Exchanged emails with Quadratec customer service, sent photos and more. It was like chatting with a bot because answers were so not related to the

Scored an open box light bar at today's jeeps and Java event. Thank you Quadratec and staff!

Hello Ghouls and Gals! This is my third year of attending Jeeps & Java. This event includes the Halloween decorations created on Jeeps, and everyone appears to enjoy the fellowship. The other big score and draw is the scratch and dent sale on return items! You have to have a little patience to wait on what's coming up next for sale on the tables. Most importantly, you can be inspired by the Mods done to Jeeps seen here and call them during regular hours for their team to help on buying items to make that Jeep unique and truly yours!

Unfortunately, I have made my last Quadratec order. I have been a customer for years. From parts to enhance my first ever jeep, a '89 XJ to upgrades for my current JT... I've bought it all. I have even used Quadratec for certain parts for my '79 CJ7, but no longer. I recently bought a product on their site. Price was listed, added to cart, purchased, it was shipped... and then that's where the story goes sour. I never received my product, and not because Fedex lost my package, but because the shipping was purposefully reversed by the company. It was redirected back to the warehouse after shipping. Apparently Quadratec made a mistake when posting the product and reversed the order. I still do not have a refund or a product. They followed it up with an email saying that it was their fault a

I called and need a door the person I spoke to told me yes it’s the door when I get it it’s the shell of the door so I sent it back fir refund and they kept 57.00 dollars from what I paid they don’t refund everything back they should of said something in the beginning what I paid and what I got back is not the issue it’s the principal of what I was told and not told about when I requested a refund my 1st and last time I’ll do business with them even on the web site it say front steel door panel