Quality Automotive

Unfortunately, my 2014 Ford Escape has broken down several times in the past year. I've taken it to Quality Automotive each time and they've always been wonderful to deal with. They always take the time to explain what's going on and what my options are. They're always efficient and have my car back to me as quickly as possible. They're also one of the cheapest places to have my oil changed. I highly recommend checking them out!

Was there a few days ago my engine light was on the throttle body needed cleaned not only did they cleaned it they also made a customer for life some of the nicest guys I ever met 100% would recommend

Travel home from VA when my car broke down in the mountains. 30 miles from the nearest city and scared. If it wasn't for Mark and his team at the shop I'd still be in Cumberland MD. They found out my turbo went and my intake manifold. They wouldn't put me back on the road home till they had everything fixed and knew I'd be safe getting home. Treated me like a person listened to me didn't beat around the bush any of it. Great priced cause I would of paid triple back home and definitely would not of been treated kindly like they did here. Even picked me up from the hotel so I didn't have to walk a mile and a half to get my car. If you ever need work done and are in the area id definitely recommend these guys hands down. Thank you for all you guys did for me to make sure I got home safely.

This review is a mechanical issue that I had with my 1991 Ford F150. I took my vehicle to Quality Auto and the manager at the time (2021) told me the truck had a burnt value and the cost would be $1400. He said it would take a couple weeks to repair. Two months later I got my truck back and the cost went up to $1700. I asked about the burnt valve and the owner (Rick) stated their was no burnt valve and did not elaborated on the additional cost except for a charge to test the engine head for cracks. When I got the vehicle back from Quality Auto the initial problem was still present. The issue was the map sensor which I replaced. In the future I will look elsewhere for a honest mechanic.

Mark at Quality was so helpful with helping with a diagnosis on our car issues on our way from PA to SO MD. A business that I will recommend to all based on my brief experience.