Quality Truck Care Center, Inc

I would give this 0 stars if I could. We brought our 2016 Peterbilt to the Fond du Lac location with a recurring rear axle issue after an initial visit to their Oshkosh shop. Upon arrival, we explicitly told the service manager that our home mechanic had diagnosed a cracked rear differential housing and that we wanted it replaced. My husband told them, "money is no issue," and to order everything needed for a complete repair. Despite this clear request, the mechanics did not replace the housing. They charged us thousands of dollars and told us the existing housing was "good." Trusting their assessment and paying them our money, we drove the truck back to Iowa. Only 1,500 miles later, the same issue occurred, and our home mechanic confirmed the housing is, in fact, cracked. This direct f

They performed unauthorized and unsafe repairs on my commercial truck. They then failed to disclose their unauthorized repairs. Sending us on the road in a truck with no brake lights. They performed an unauthorized “repair”. They bypassed my brake light controller so my truck didn’t have brake lights. They never disclosed this to me. They then repeatedly lied to cover it up. First lie, they said the tech tested them and the brake light worked when it left the shop. When I proved that wrong with a picture of wires left hanging. They tried to say Tabitha called and I authorized the repair to bypass my brake lights. That was lie number 2, they didn’t attempt to contact me from when we dropped it off until it was “done”. Lie number 3 was that Tabitha left a voicemail for me that stated the bra

Thanks guys very polite guys one them helped me out

Thought my air dryer was bad on my 17 cascadia so took it in and they got right on it. They figured out it was just a part in it and instead of taking it down to my yard who would've just replaced the whole dryer and cost me more money, they saved me big time. Let me know about other services I've been looking at getting done so I'm definitely coming back here. I highly recommend this shop over river states, truck country, and Boyer/Transwest.

I would not recommend this place for oil change. 1000 miles down the road I check oil level like I always do. Barely registered on dip stuck. Took 2 gallons to bring up level. Then I see oil dripping down oil filter. It was never tightened!! So I went under and tightened it. It was so loose. This could have been a very expensive problem. My normal good place was booked out 2 weeks. This place I got right in. Guess this is why.