Quantrell Cadillac Service Center

I had the best experience today. I had to drive an hour and a half to the dealership for an unknown issue and left very happy. Dustin and Haley were so helpful and spent extra time to make sure my car would be fixed as easily as possible for me considering my drive. They also spent additional time working through warranty issues. Very happy!

I have been coming to Quantrell Cadillac for over 20 years and always receive excellent service. Today when I blew a tire the Quantrell Roadside Assistance came to my rescue and even followed me to the dealership to make sure I arrived safely. The service department was so friendly and went above & beyond to fit me into their schedule at the last minute. Thank you for your customer service - I’m a loyal customer for life!

Kudos to Dustin for the excellent service he gave! Examined my power brake to reassure me that I was able to make a safe trip back to Maysville and also checked a tire that had been improperly repaired! So good to have a kind and honest employee that takes pride in his job! He even stayed past his clock out time! Quantrell has my business from now on!

I have always used Quantrell for my Cadillac maintenance. But today the outstanding customer service I got from Dustin - the manager - was 5 star. He was thorough , problem solving, and very very helpful. I love my SRX and love this service center.

Picking up 2nd Pink Cadillac! 1/2 tank of gas with a brand car? Slightly disappointing.