Quick Lane at Kendall Ford of Meridian

Came in for a full service oil change without an appointment and they got me in and out in about an hour, which I would say is pretty good for a Saturday in the afternoon. The service itself was good, except I asked them to set my ture pressure to the recommended pressure, and they forgot to do that part...other than that, everything went well.

Outstanding service all around. Recently had my 2019 F150 in for oil change and general maintenance as I was approaching 100K miles and maint pkg was expiring. I spoke with Garret Rush and told him what issues I had and that my maint pkg was close to expiring. He said, "No problem We got you". He and a technician looked over my truck and figured out all that needed to be done. He called and said they'd need to order parts and then get it scheduled to be worked on. I was expecting 2-3 weeks but Garret called me in 2 days and said parts were in and they could get it done today. I brought my truck in and they got right to work. The technician literally took the keys from me and got to work on my truck. Garret said he'd keep me posted on the progress and when I could expect it to be do

I waited three weeks to get my 2019 Ford Edge oil change. I was reminded of my appointment several times. I was at Corwin Ford ten minutes early and was told it would be a two hour wait to get my car serviced. If you’ve got better things to do than sit in a waiting room for hours I suggest getting your car serviced just about anywhere else.

One year ago I took my pickup in for service and they said the batteries were going bad. I had them replace both of them and when I got home I checked the batteries and they left the terminals corroded. All they had to do was say they need to be cleaned and I would have paid more. They had me bring the pickup back and they cleaned them for free. This time the mechanic unhooked one battery to test both and they said all was good. When I got home I checked the batteries and the terminal was very loose, just laid on the battery. I tightened it, called them and they said I would get a call back the same day. It's been 5 days and no call back.

We took our car in for an oil change, everything was fine with the car, passed inspection. After the oil change the engine light came on, we brought it back in to be checked and it had something to do with the oil system, they told us to pull over to the service center where we were told it couldn’t be fixed today. It’s our commute car because my husband works out of state and this is the last day he’s in town. VERY disappointed in how they handled the issue that was caused by one of their own service members.