Quick Lane at Lincoln of Troy

Please do not book any service here. They take 1 hour and a half or more just for an oil change. The lady that did my oil change came to me in front of many people and basically yelled my information out for many to hear. Go to star Lincoln instead they actually want to help and provide excellent service and cheaper prices. Also I wanted them to take a look at a broken piece of my rear mirror she then proceeded to say that I need another appointment for that. Very inconvenient please don’t come here!!!

If you want your car taken car of and your oil change done right, come here! Came in for a full synthetic oil change on my 2019 Mustang GT and a tire rotation. I'll admit I was incredibly nervous, I've never let anyone else drive my car and saying I 'baby it' would be an understatement! They took incredible care of my car, including not washing it per my request (They will wash it for free if you want but I do everything by hand to prevent scratching), making sure to say the wheels are pristine black and to be careful when changing the tires. They even went the extra mile of having the service manager personally drive my car from the loading area to the service area since he also has a manual transmission vehicle. They did a great job wrapping my wheel and seat as well as to make sure th

I brought my car to this Quick Lane for 'the works' routine maintenance on my 2020 Explorer (invoice C38179). The service department failed to reset the oil life monitor. They failed to replace the old service reminder sticker on the windshield. They failed to put the oil filler cap back on (I found it lying in the engine compartment when I got home). And they failed to upload the service visit into my Ford Pass account. The charge was $132.01; 67% more than the $78.55 I paid for my most-recent 'works' package at a Ford dealership. I relayed my experience to the dealership using their online comments form and also in response to their e-mailed follow-up survey and didn’t receive a response to either.

I took my Ford Mustang in for an oil change and Summer wheel swap. I had a great experience. Kudos to the service manager Kim Robbins who was extremely friendly and helpful. Everything was done in about an hour and Kim even let me leave my winter wheels in the shop and pick it up later in the evening. And yes, they also washed my car which was not something I expected. I would definitely recommend going in here for your regular service needs.

Brought in my car for the Works (Oil Change, Tire Rotation and Multipoint inspection) and was in and out in about 30 minutes. They even washed my car, which I don't ever recall getting before at a quick service location. Dan was my rep and was neat was that the guy who greeted me outside didn't work in service but walked me in and let Dan know what I was there for.