Quick Lane at McKie Ford

I ended up getting a nail in my tire and needed it patched. Went in at 7:30 on a Saturday morning and was denied service because they were “short staffed”. Ended up trying Discount Tire that same morning and despite them being extremely busy they got me in right away. They didn’t even charge me. I DO NOT RECOMMEND MCKIE FORD.

Needed a first 5000 service and tire rotation. Was greeted very fast by a service representative. Price was good as I used a coupon found on the McKie website. The waiting room was large and comfortable. I think the total time was about an hour. Would go there again.

They got the job done. Most of them are friendly, but one of their service techs when I was getting an oil change was very rude and dismissive, and he kept locking up the brakes on my truck when he would move it at first I thought it was a mistake. Maybe he didn’t realize how sensitive the brakes were, even though he works on these trucks all the time, but the second time he locked up my brakes, even worse he was just in a pissy mood. Scrawny little kid with glasses other than him everyone was very nice and helpful. They got me in and out quickly. Also the lady was very nice and I have a exhaust modification on my 5.0 but please ask next time before you start revving my truck .. definitely caught me off guard as I work very hard to have what I have and baby my truck.

Had to come back and leave a review. Went in and got a standard oil change and tire rotation a few weeks ago. Skip to now I get a flat in the middle of the desert in New Mexico with no impact in the truck. This is the only place I’ve been to that didn’t ooga dooga the hell out of the lugs. I was able to swap that baby like nothing. Thanks guys!

Scam Prices and Rude Service I took a business vehicle here for warranty work and a diesel exhaust filter replacement. My interactions were with Steve Hickens in service and one person at a desk in the service area. Neither of these people were friendly, or polite whatsoever, despite the fact that I was very polite and kind. Steve seemed inconvenienced by my presence and business that I was bringing to him. I was 30 minutes late to my appointment with them, due to a diesel engine not starting in the negative degree temperatures, and because of this, they bumped my appointment weeks ahead, when i had already had to wait over 2 weeks to get in. I need this vehicle for my work, so this was a huge inconvenience. On top of rude interactions and poor customer service, the estimate they provid