Quick Lane at Sands Ford of Pottsville

I've been dealing with this dealership for over 20 years I always have a good experience with them. Recently they just adopted this new service where they pick up your vehicle perform the service and deliver it I thought I would give it a try and my brand new vehicle with 280 mi on it came back with a scratch at the driver's door! I did not bother to report it because it would have been a he said she said sort of situation I had the vehicle repaired .their service is top notch however I would recommend driving the vehicle there yourself.

Staff is friendly. My only complaint is their prices. $50 to change a lightbulb? If they would have told me that ahead of time, I would have just done it myself.. I only had them do it because it was already going in for an inspection.

Going downhill quickly. Called days ago told me no issue as long as I was here before 4:30. I promptly came and was parked and arrived by 4:15. They said 2 techs were leaving early. Ok and? Business is open till 6 quick lane only 5 but still you are to at least take quick customers for quick things till 5. He also asked me what I wanted originally and then said not enough time oil change doesn't take long

My only issue is everytime I call to make an appointment (tried 4 times now) for an oil change I'm told they don't take appointments for oil changes, it's 1st come 1st server. Saturday I get there soon after they opened to wait my turn for an oil change. While there 2 people came in at different times & stated "I have an appointment at (whatever time it was) for an oil change".... What's up???? Do you throw a dart at a board to decide if someone can make appointments on certain days?

Great place to get your car serviced.the employees who work there are courteous, knowledgeable & help you out in any way they can.