Quick Lane

Took our truck in for inspection with a 1 p.m. appt. They only had 1 person on duty that could inspect the truck. The mechanic went to lunch from 1 p.m. until 2 p.m. He didnt get his truck back until almost 4 p.m., with a whole list of things that should be done to the truck. None of these items had ANYTHING to do with passing inspection. We will never darken their door again. We will not recommend them to anyone. Our time is important to us. When we are kind enough to make an appt, it should be honored.. instead of us paying for inspection, they should pay us their wage for our time wasted.

I’ve had a really lovely experience working with Debbie specifically at Quick Lane. She’s kind, she gets the information that I need. Car stuff always sucks so it’s nice when there is someone thoughtful like Debbie to walk through it with you!

Took my truck in for its 30K mile service and 2 recalls. Took THREE HOURS for basic standard service because the "mechanic" spent more time goofing and eating than working. There is no "quick" at this quick lane!

Go to spot for oil changes! I’ve had nothing but great experiences. Staff are friendly and overall very helpful. Fast oil changes. And great customer service.

Back in April, I took my daughter’s car in for a regular service. My family and I have been using Quick Lane (Ford Machens) as our service station for years, I bought my car brand new from the dealership and that was the only place I ever took it for service but this time was different. After the service was finished, I began to hear the car making a clunky sound. It simply got louder and louder and louder. We just parked it the whole weekend and my daughter took it back Monday. As she was turning the final corner, the front left wheel flew off the car. She flew around in the car and her head hit the window several times as she fought to take control of the car in the busy intersection. Turns out, whoever did the service failed to properly attach the lug nuts on the front tire, causing the