Quick Lane Tire & Auto Center

The young lady who was working the service desk is top notch. She was extremely polite and didnt mind all the questions I had. If she worked for me I would ensure her pay was high to match her professionalism at a young age!!!!

As of 1/21/26 1430 they have adressed the issue and credited the parts to me to finish the work correctly. The issue should not have happened in the first place, but i am happy that they reimbursed me on those parts. Old review below: Simple miscommunication led to costing me money. Tie rods needed replaced immediately. Parts came with the wrong style of bellows for the innner tie rod, so they cannot attach to the electronic steering rack. I was not informed of this and found out when i inspected the truck during pickup. It would've been easy to get the correct style of bellows, but instead of informing me they just left the boots hanging loose not connected to the steering rack. I doubt the part will be returnable due to the damage from turning and crushing the boots ends, not having

Truck sat 45 minutes before brought into shop. Once truck got into shop, was done in timely manner. Took almost 2 hours….seemed a bit long considering I made appt.

I am very disappointed in the service writer. Be was rude, lazy and disrespectful. This is the second and last time he has been this way. I will take my business elsewhere ! Something has changed again with the service department and not for the good of the customer.My late father retired from Ford and I'm glad he's able to see this sad and unacceptable service.

2016 Ford Transit-250 3.7L. Over the years I have had Hubler Ford install a engine and a transmission. And various other large projects. I am very satisfied with there, quality and work ethic. This van has over one million miles on it.