Quick Response Towing & Recovery Inc

These guys are great! I was given a time frame of about 30 minutes and they showed up on time. Ron, the driver/operator, was friendly and efficient. He got my car onto the bed of his truck without any issues and offered to relay my information to the mechanic shop I was sending my car to, all for a fair price. Quick Response will be my "go to" tow service if I am ever in need again.

I paid $200 for a service and they will not provide me an invoice that I need. Dispatch guy didn’t want to help and hung up on me.

We didn’t use this company. However did use another company within their building (the company use was great). The towing company (specifically the owner), TERRIBLE!!! We had to wait for about 2 hours for him to get to the building so we (my sister in law), to get the car. He knew we were waiting there however took his sweet time because we weren’t there with for his company! So rude!!!!! I understand that we weren’t using his company, however now we never will because of his poor customer service!! If I could give 0 stars I would!

*This review has been edited to remove the part about insurance run around since that was not directly Quick Towing's fault. Never once was it mentioned to us it would take 2 hours. Like stated below, at 9:48 we were told the tow truck was 9 minutes away. at 12:01 we were told the truck was 5 minutes away. Both employees that had contact with us were incredibly disrespectful and I would also love a copy of the recorded phone call. * So incredibly shocked at the way I was treated by staff. After being told the truck was 9 minutes away, we waited another 2 HOURS before reaching out to get an ETA. No numbers that were provided were actually valid, so a quick google search got me a phone number. I was told the driver was 5 minutes away. For my records I asked who i was speaking with, and made

Waited over 2hrs for them to show up then my insurance company called them to try to get in touch no answer. This world is not the same anymore. Was told by my insurance company as well not an reliable company. Nobody is perfect but still it's the principal of great customer service.