Rapid Lube of Connecticut

Everything went fine after getting my oil change here. As a matter of fact the oil change was done pretty quickly. Reason I’m giving this place one star is because of them I could have blown up my motor. About 2 weeks after the change, I was driving eastbound on 84 when the oil pressure light came on. I also noticed a distinct smell and smoke coming from the rear end of the vehicle. I pulled over to the side to see what was going on and the car was leaking oil from the oil pan drain plug. The individual who did the oil change at this shop did not properly torque the oil drain plug properly OR they didn’t replace the crush ring. This caused the plug to loosen and come off. All the oil came out and fortunately I reacted quickly to pull over and shut the engine enough before any damage could

I've religiously taken my car to Rapid Lube for years around 3k in miles. A few weeks ago our engine seized up and I had it towed to the OEM dealer in Danbury. When they did the analysis of what happened, they said it was due to lack of oil changes and sludge in the engine. Not trusting them, I then called my local mechanic. He said he has worked on tons of engines from Rapid Lube as while they keep track of the car, they often alternate between just changing the filter and changing the oil..ie you're going for an oil change and they don't actually change the oil. In addition they use drum oil. My mechanic said he know multiple people that work there. If you look up online the average time for an actual proper oil change, the time quoted is 20 to 30 minutes. There are constant times

⭐⭐⭐⭐⭐ Amazing Service and Unmatched Dedication! I’ve been a loyal customer of Rapid Lube for over 25 years, and they’ve consistently provided exceptional service for all our vehicles. Recently, Peter and his team went above and beyond during a truly stressful situation. I was facing a $11,000 repair bill for my truck, and the only way the warranty would cover it was if I provided proof of regular maintenance. Unfortunately, I was missing three oil change receipts. When I explained my situation, Peter didn’t hesitate to step in. He went through endless files from previous years to find exactly what I needed, saving me from a financial nightmare. The honesty, professionalism, and care that Peter, Greg, and their team show are unmatched. They’re a full-service shop that doesn’t nickel-and-

Great place, quick and easy. Just pull your car up to the garage door and they take care of the rest. Second time I've been there, in 2 different vehicles and both times was in and out under 10 minutes and everyone was very friendly. Prices are pretty good too I paid $54 for synthetic blend.

100% do not recommend. Brother got an oil change done here and his drain plug fell out on the highway resulting in his car losing all its oil. Luckily the motor was not damaged. I didn’t work on his car. He didn’t work on his car. Yet this place denied full liability of the situation considering…. They had just removed that bolt and “tightened it” back down to do the oil change. I guess it must have been a ghost. Go figure. Would never recommend this place to anyone if the shop can’t even claim responsibility for a simple mistake. Save yourself the trouble and go elsewhere