Rastro MR Used Auto Parts 3

Great products and service, I had a gentleman named Oscar who helped me find what I needed and was very patient with me and also answered, any and all questions I had, will definitely shop here again

The man who answers the phone is very rude!!! I didn’t know that this company had multiple numbers and he screamed at me saying you already called this number I already told you! Worst costumer service ever!

I recommend you put someone else to answer calls. The man who answered both times seems to have emotional disabilities. I ended up speaking to him a second time, because your business has more than one listing with different phone numbers and addresses. After the man confirmed these facts, he informed me that actually the business has 5 phone numbers. He angrily scolded me for calling twice and hung up on me. I’m not sure what his name is, but I’m sure you could find out by checking who was it that answered the phone at 4:58 PM on February 12, 2025

They said a price, then increased the price at the end, the transmission was not the correct one, I returned and after 2 months everyday they say it’s getting delivery the same day, also they are not returning the money. Bad experience. The reply says immediately solution, they call this morning and it’s already passing the day and no money refund still.

If you are a woman asking for an auto part, expect to be hanged up more than 5 times. At first I thought there was bad reception, he didn’t even let me complete my sentence. As soon as I said do you have an engine transmission for….hang up. When my husband called, he was all nice and polite.