Ray's Champion Spring & Motor Service, Inc.

I am giving one star because of customer service in the shop was very rude to me today. I agreed for $45 to have them diagnose if I needed leaf springs or new springs in my struts that already had new shocks front and back put on by Ford. They were already mad at me for asking to talk to the mechanic who drove my truck before I made any decisions.. I decided to wait on everything and was gonna pay my $45. They told me I owed $171. I said for what You didn’t do anything. They told me that I was using too much of the mechanics time.. well that’s not my problem. I was just trying to figure out what’s wrong with my truck. Management could have told the mechanic to take less time or not talk at all and someone like your shop Foreman who makes that decision and help me and drive the truck.

Everyone was super friendly n helpful. I dropped off my springs to change bushings but also talked to Ray about some recent changes in using my truck and he suggested adding 2 leafs each side. Truck sits exactly how I want it.

charged me for a service that wasn’t done. when i called back “they don’t issue refunds, sorry”. waited 7.5hrs for an oil change and an alignment only to leave with my oil over filled and no alignment. would steer clear of this place and take your money elsewhere.

Competent and fast service with competitive pricing. Always exceeded my expectations for knowledge and service. Once again our go to for hd truck suspension repair.

Ray's changed out the rear leaf springs on my bucket truck and made a repair on some wiring. They did an absolutely fabulous job!!!! Many thanks y'all!!!!