Raytown Repair

Am resenting my previous review to to give them one star and this is the reason I'll let you listen to what happened to me and you decide first all I called just to have my Cadillac converters tested the shop Raytown repair receptionist is pushing for a whole car inspection and all they will say is a whole car inspection is $145 I should not have had accepted that I should have walked away especially when the receptionist doesn't know how to test a Cadillac converter being a HVAC engineer and a mechanical engineer for over 20 years I find this suspicious and they did find all the problems with the vehicle but this was the other problem after I picked it up the fan was running without the key and ignition it had never done that before until after I picked it up and then I got an airbag warn

Car showed a message that parking brake was engaged. But it wasn’t. They gave me an appointment the next day. They couldn’t get the same error when they tested it. Communication was really good. They texted me an inspection report and then called to go over their recommendations. Not high pressure. Just the facts. We’ve knew it was time to replace the brakes. So I’m getting mine done next week and my husband will get his done week after. All in all a great experience.

Took my little Ford Fusion for an emergency repair after my tire tread blew on the freeway. Beth and Ethan were so great and extremely helpful. Had to order two new tires, and had it back by the end of the next day. So, super fast turnaround time and even patched up the fender from where the tire tread ripped it apart. I cannot thank these kind folks enough for helping me out of a tight spot, and will gladly use them again.

First off I am bad with names, but the lady answering the phone thay thoroughly explained the services that are provided was wonderful and she greated me when I walked in. They provided a complete assessment of my car within a few hours; sent me pictures gave me a nu.ber to call and the gentleman was kind and very knowledgeable and went over everything in detail. The affordable price was worth it!! I unfortunately was sold a LEMON , however YOUR services gave me a peace of mind to know were I stand and where I go from here. On another note, I am a Black female and I am always cautious and leary about going into a business and not getting treated fairly or being lied to. I felt NONE of that. I was treated equally and they may not realize it, but that alone speaks volumes! I reall

We have both our Hondas serviced here. Great staff. Ethan calls with updates and he is a no pressure kind of guy. He gives his opinion and tells you what must be done or what can wait. Very fast turn around on all services. I highly recommend this place! And a side note. Glen is the best around. Keep up the great work.