Recovery Management Solutions

Phoenix, AZ · Business management consultant

Rating
2.7/5
★★★☆☆ 2.7
Reviews
18
Rank in Phoenix
#1511
of 3032 shops
City Percentile
15%
rating percentile
Address
Recovery Management Solutions, 3434 N 28th Ave, Phoenix, AZ 85017

Recovery Management Solutions is an auto shop located in Phoenix, AZ. It is one of 3,032 auto shops listed in Phoenix. Its 2.7-star rating is slightly below the Phoenix city average of 4.4 stars. There are 2 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Amanda · May 2024

I don't know the name of the driver that brought in the smashed Nissan Altama today. He was on camera digging through the papers in my glove box at first. He then went to my front door and pointed my camera at the ground. It was 2 am and when I went out there to see what was happening he said he would leave my car if I did "something" for him. I went inside at that point, did bother to find out what he wanted me to do. This experience was creepy and has to be close to illegal. I hope no one else has to go through this.

★★★★★ 5.0 Marsha Cano · Jul 2020

JR from Albuquerque is the Best and very professional. he let me know he was taking the car and asked for my keys and was very professional. There was a miscommunication about my personal property JR went out of his way to make sure I got my personal property that had my license plate. For I am getting a flight at 6 a.m. to go to Phoenix to pick up. And even though it was after hours and when he was getting back in town and could have gone home. He took the time to let me get my license and the stress that he took off. I can't thank him enough for being such a great employee and being so professional. He is a blessing to me and you are very lucky to have him as an employee. JR from Albuquerque, thank you thank you!

★★★★★ 5.0 Daniel Jacques · Mar 2018

Times become tough, and I could no longer afford my vehicle. Ultimately it arrived on RMS repo list. I've dealt with repo guys in the past however when I dealt with the last repo guy. It was a oddly good experience. Past guys have been extremely rude and never let me even near the car. Now the repo man, Quentin, was very respectful and professional. Took me aside (I was at work), and explained what was going on. He allowed me to get my belongings, and gave me the info to my lienholder. I had over $150 in the glove box (Left over from my check) and it was still in there when I got my truck back. My truck was repossessed in Farmington, NM. But this is the only Recovery Management Solutions I could find. Seems like the same company.

★☆☆☆☆ 1.0 KraZie KC · Jan 2016

I had to deal with this company under an unfortunate situation with my vehicle (my fault) I had personal belongings left in my vehicle. They tell you that they inventory your items, and box them. When you pickup your items its a $75 fee. In my situation they didn't inventory or document my belongings, instead they stole from my vehicle and broke plastic interior pieces, including trunk interior panels, shift lock hole by the shifter, and oddly enough enabled child locks on rear doors. Be cautious with this company they use LPR and DRM companies and are over priced with storage fees, admin fees.

★★☆☆☆ 2.0 david sanchez · Mar 2026

You pay them, you get your car back. I

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Business management consultantProfessional services

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.