Red Hills Village Retirement Resort

My mom and dad moved to Red Hills Retirement Resort about three and a half years ago. It was the best retirement facility in town by far back then. The first managers were very responsive and attentive to complaints and concerns of residents. Since they left it has been a constant turnover in resident managers. The last husband and wife team who ran the place into the ground were finally terminated. So many residents complained about various issues yet Headquarters did nothing. It took a visiting manager who had to deal with all the resident complaints to realize how bad things had gotten there. Even though management at company HQ had been notified about the issues. They have not utilized the sprinkler system for the grounds in almost 3 years. Most of the trees and shrubbery have a fungus

I am a visiting home health PT and former recreational director for assisted living communities. The recreation program there seems top-notch. However, I have had several residents tell me that it's so cold in the hallways and public areas, that they stay in their apartments more than they'd like.

I have been part of the Red Hills for a little over a year. I wake up grateful to be part of this family. The meals are top notch! I really enjoy the transportation to local shopping and outings to local restaurants. It’s a gift!

Love my space and location. Food could be better but like eating cafeteria style at a time I choose. Wish you would buy a new ice cream machine that doesn't break. Nice people.

My mother absolutely loves Red Hills. They are a family there. She is socially involved in all activities and the managers are involved and so helpful! I’m so thankful she is happy there!