Redi Imports Downtown

I have had 3 vehicles ( 2004 subaru sti, 2014 bmw m5, 2005 subaru outback xt-5) and have bin going to this shop for 5 years now. I cant recommend this shop enough. The customer service and all of the employees here have bin so kind and helpful to my every need and will take responsibility if there ever is a mistake. The owner ryan has worked with me and helped deliver on any requests or needs ive ever asked. Ive had work done at the victor location as well , and can say the same quality of work and professionalism exists here too.Thank you so much to the team at redi imports , definitely a must go to shop for anyone who wants results and a job done right, especially if you have a performance vheicle.

I can always trust the people at Redi to take care of my old but very loved car! They always get me in quickly and taken care of. 10/10

I brought my BMW M340 here for a four-wheel alignment and was charged 225. The steering wheel was left off-center, and the car now consistently pulls to the left. I returned to have this addressed, and instead of fixing the issue under the original service, I was charged an additional 120 for wheel balancing—which, unsurprisingly, did not resolve the problem. When I called the shop right after picking up the car and noticed the issue, I asked if they had test driven it. Sandra, said yes, “of course we test drove it.” Later, when I brought the car back, it became painfully clear that wasn’t true. The next day, I handed the car to Joey, the person did my alignment, and asked him to drive it himself. I then asked him directly: “Did you test drive this car?” and “Does this feel straight to y

When i purchased my first car, I decided to come to this shop because one of my friends were hired as a detailer here, and he spoke positive things about the mechanics that worked here. My friend no longer works there, he left to work at a shop that specializes in custom detail work. However, I still come here. I've been having service done on my sentra for roughly 5 years now. I never had a problem with staff or the owner, Ryan, while having my car serviced there. Not once have I ever felt like i was being deceived or lied in regards to the condition of my vehicle. And yes, they have earned my trust. Quotes for repairs are fair, and the quality of work done is excellent. Now that i have another car, I have no problem reaching out to them if I have any questions or concerns. Also, I'v

We need our 2015 VW Touareg TDI serviced and I do not (aka will not) trust the dealerships as we've had bad experiences in several locations. I contacted Redi Imports via their website and was able to communicate our drop-off, desired repairs, etc. ALL BEFORE ever dripping off our vehicle. The Redi team did a decent job of communicating with me and my wife as we were both fighting stomach bugs this past week. They had our vehicle for a total of 3 business days and the work all appears correct so far. The AC now blows cold❄️ thanks to the new blower motor. We decided to defer a couple non-critical/non-safety issues to a future servicing... and we're planning on having Redi Imports perform service again on our Touareg TDI.