Reliable Truck & Auto

I was in a really tough situation and so thankful this tow company was nearby. The service was flawless from start to finish. He arrived quickly, was extremely knowledgeable, and handled my truck with the utmost care. On top of that, he was very professional, easy to talk to, and went the extra mile to make sure I was taken care of. Truly outstanding service — highly recommend to anyone in need of a reliable tow!

Extremely rude staff! Update due to your response. I did not call you, AAA did. A different tow company wouldn’t take the car, so you were the secondary call. I was not aware of any balance with the place my vehicle was at. They never gave me verbally notice or anything in writing of a price and sprung it on me at the last second when a tow was coming. When you guys called me I specifically told you, you couldn’t pick up my car because the other mechanic just told me I owed money. I never once tried to get you to pick it up with the given circumstances. You asked what the deal with the car is and I told you. I didn’t expect you do anything. When I told you what the situation was you rudely said “And what do you want me to do about it.” Like I said I never called you. AAA should have relay

Our truck died on us coming back from camping in the Dells (so we had our camper), but thankfully we were pulled into a gas station parking lot. My husband called for a tow and he was told they wouldn't even start heading our way until we gave them our credit card over the phone (even though insurance was covering it). My husband has Parkinson’s, and he gets confused easily and can't always get the words out correctly so he asked me to call him back. So I did, (I wish I'd gotten his name!!) but I was driving out to where he was with the truck and camper in Hustisford from Mequon where I work, but I couldn't call while driving, so I called once I got there. After I explained who I was, I was answered with a very curt "yeah, and?!". I asked about the rates and he rattled them off, very qu

They were easy to work with. During the first winter storm they were busy with lots of accidents. We are thankful that we called them. They took care of picking up our daughter's vehicle from the ditch in not great weather conditions. Despite how crazy the evening was, they took things without adding to our stressful situation. Great job guys and stay safe out there this winter season!!!

Were on site for emergency tow within 20 minutes of calling, were super friendly and helpful, will definitely call again if needed.