Remco Auto Insurance

I have had good and bad experiences with this office. Lately with this last policy it's been bad. I started it on the phone the. Whe. I got there one lady redid it took off many discounts a d raised my rates. I went to the other one explained they helped fix it. And in the process ended up talking to a lady from this store and got things better. I refuse to talk to the original person who messed up my policy up. Now when I call I ask who I am talking to and they hang up on me without telling me a name and ig ore my calls. This is rude.

I've been a customer with Remco for years, Lucy is an outstanding agent! Not only is she knowledgeable but she's also so nice and professional. I've gone in having to change my policy and she's always gone above and beyond to meet my needs! I have no complaints whatsoever... definitely recommend to anyone who needs affordable insurance.

I had such an amazing experience working with Crystal Gonzalez. She helped me get a better insurance rate on my 2020 Honda Civic. I don’t have the best driving record and have been paying nearly $400/month on insurance. She got me down to $250 full coverage! With the price of gasoline on the rise this definitely helps me. Thanks Crystal you’re awesome!!!

Insurance is a Scam all they do is constantly rip you off by changing the price they originally quote you and also charging a DEPOSIT which you do not get back!? That is not a deposit it's a loophole word for ripping you off for more money as someone who has no accidents or tickets I'm insulted that this nonsense hasn't been addressed in general They should not be able to call it a deposit!! This is the kind of misleading terminology constantly used as far as I go hunting for a new insurance company their online payment system is a joke

Customer service is outstanding. Valeria is the best. Takes her job very serious and really cares about her customers. I recommend all my friends and family to Remco Insurance on 31st street in Temple Tx.