Rescue Towing & Recovery

Rescue Towing & Recovery was incredibly helpful and professional. Our van was overheating and needed to get towed to a Chrysler dealership. The closest one that showed on the map was 20 miles away. When the owner arrived, he let us know that there was actually a new Chrysler dealership literally right around the corner! (Thanks, Google Maps.) Our van had cooled down enough to drive it the short distance, and he had us follow him there. Re could have had the business but instead did us a huge favor and, at his expense, saved us a good amount of money. We tried to give him some money but he wouldn't take it. We don't live anywhere near there and will probably never see him or his company again, yet he did the kind and helpful thing. I definitely recommend Rescue Towing & Recovery!

They came out in a timely manner to get my wife's car off of 23 on a blind curve at rush hour after she hit a deer. They got us to a safe place and waited with us for the MHP to show up. They steered me in the right direction as I wanted just to pay them out of pocket and was not thinking about the insurance side of the tow. They were great as far as to get the car cleaned out and released to the insurance company the next day.

Absolutely awful experience. Rescue Towing destroyed the yard by driving their tow truck through it instead of using wheel lift to move the vehicle onto a more stable surface (the driveway). 0/10 would recommend. You can see the path that should have been taken clearly marked in the diagram below. See other pictures for damages and path taken. Rescue Towing driver decided that the soaking wet grass in the yard would be a much better place to drive. We watched the driver get stuck and then refuse to give a business card after the damages.

Do NOT use this towing company. Both my husband and I had spoken to Kaleb at Rescue Towing a few times to arrange for a tow of a 1988 Grand Marquis (huge car) that doesn't run and has flat tires. We knew this was not your average tow. Kaleb assured us he would do it and come out after noon on a Wednesday. By 7pm, still no tow truck. We called and they explained that there had been an accident preventing them from coming. I understand that things happen, but my Mom waited ALL DAY for them to come. A simple phone call would have been the nice, expected, professional thing to do. In any event, they assured us they'd be there the next day at 10am. They finally showed up closer to noon, and decided that the tow was 'not worth our trouble' due to the location of the vehicle. No discuss

Rescue Towing & Recovery exist in a temporal plane separate to our own. 90 minutes to them is four hours. One hour is six. When calling, one may claim to be an associate of this company. Do not be fooled. They themselves are an anomaly. Living in a dimension above our own where time flows much differently.