Richmond Auto Body

I brought my 7 day old car to Richmond Auto Body after reading their reviews. I was immediately impressed by the knowdegeable and helpful workers in the office. Donna and Jojo helped me with all aspects of the repair, including obtaining a loaner car. They were both great at extending themselves to make me feel comfortable. They were the epitome of what excellent customer service is all about. The repair specialist , Chris, explained the repair procedure and gave an estimated time for repair. He made me feel very much at ease. His work was perfect and the repair was completed before the due date. Their lifetime of the car guarantee is phenomenal. Donna and Jojo constantly updated me on their progress. I would strongly recommend Richmond to anyone for their very fine work and customer servi

Richmond Auto Body does fantastic work! I have been going to them for years and would not think of going anywhere else. Chris is amazing and takes the time to explain all the repairs and why. JoJo and Donna at the front are super friendly and funny. They are also very knowledgeable and ready to answer any administrative questions. I highly recommend this shop.

Richmond Auto Body made the entire repair process so easy and stress free. They were professional, communicative, and incredibly kind from start to finish. My car looks brand new — you would never know it had been damaged. I’m so grateful for their attention to detail and how smoothly they handled everything. Highly recommend!

Had to (unfortunately) use Richmond twice in the last month and have found them to be consistently great. They worked seamlessly with our insurance company and facilitated our rental return with no issues. They provide consistent text updates on the status of our repairs and are very hands on. The cars look great and we’d definitely use them again… although we hope not to have to. 100% recommend.

Needed bumper replaced through insurance, Donna and Jojo were really helpful and provided updates as my car was being fixed. All the repairs made were fully explained to me when I picked up my car, which I appreciated. The people at Richmond are professionals and I would highly recommend them to anyone else.