Richmond Transmission & Auto Service

DO NOT TAKE YOUR CAR HERE!!! PLEASE I bought a 2012 G 37 sport coupe back in March transmission ended up failing so I called around and found Richmond transmission. They told me they were able to lift my car. My car is lowered so I brought it to them. Quoted me $4258 for the transmission swap With 67,000 miles. Thought it was a good deal to get the car back on the road It was there May 5th was finished May 27th and the transmission shifted good except I heard maybe torque converter noise it sounded like it was by the bell housing so I took it back they told me it’s something on the engine side okay no problem then a few months or weeks later the transmission started having a flare from 3rd to 4th gear (a flare is when you’re accelerating and the rpm’s shoot up before grabbing the gear) th

Frank and his team have helped me and many many people I've recommended to him over the past 10+ years. He is extremely knowledgeable in diagnosis and repair of all types of vehicles, especially anything transmission related! Richmond is known around town as the best, and for good reason!

The staff at Richmond Transmission were friendly, knowledgeable and professional from start to finish. Frank and Chris went above and beyond to keep us informed of the progress on our repair. I felt confident of their expertise and concern for my safety. I highly recommend taking your vehicle to Richmond for great service and a fair price.

Stoked to find another honest shop. ToyLex recommended I bring my truck here to get a diagnostic on a noise I thought was coming from the transmission in my Hilux. The guys at the shop were a massive help, turns out my differential might be the real culprit. Would have never pinpointed the diff from the cab since its such a noisy vehicle. Guys could have taken me for a ride on both counts but were super honest, didn't even charge me for the diagnostic. Will definitely be back.

Brought in disassembled driveshaft for new U joints. The U joints are 30 years old. The driveshaft was balanced and some washers tack welded on. I was told the U joints were in good condition and did not need to be replaced. I asked and was told that the U joints were packed with new grease. After getting home I inspected the U joints and the two caps that could be removed were not packed with any grease. Also you would think that some level of cleaning would be done prior to balancing but no. It was still caked with 30 years of muck. Very expensive for actual work done. Will not be returning for any additional services.