Rick Ball Ford Lincoln Sedalia

Buy a used vehicle from Sedalia. The vehicle has a transmission leak. The salemen tome it was ran through the show and was all check out nothing wrong with the vehicle. I have put less than 250 miles on the vehicle when I noticed the transmission was leaking. I ran the vehicle up on ramps to get under the vehicle to see if I could find the source of the leak. Then I noticed the back part of the transmission is total black from the leak. You could see were they washed underneath the vehicle but couldn't get to that spot. So I know they was aware of the issue and was just trying to pon this of on someone. You got me this time but never again. I was interested in buy a truck in the near future. I can assure you it will be from here!

NOTE: Many of these good reviews are for people buying a NEW car/truck! However, the reviews for service department are much lower. I had an 8am appointment for 4 wheel alignment today right when they open, that I made over a week ago. I show up 5 minutes early.. I also wanted a tire rotation, they told me they don't have time to do both services because 2 guys called in sick, one of them is a floater. These services don't take long at all! Didn't seem to be handled well. The service writer was a unkind IMHO, she seemed stressed out. I left and went to Big O who got me in right away with no appointment and completed the job in LESS than an hour. Thanks to Big O SUV drives straight now! My opinion was very poor customer service for a Ford dealer today.

Had a great experience at Rick Ball Ford in Sedalia. Their service department was friendly, professional, courteous, and communicated often regarding our vehicle repair. They were very accommodating and we appreciate the timeliness of getting our vehicle in for repair.

Chris and Mekhi made the entire buying process easy, transparent and seamless. There were no unpleasant surprises when we arrived to take delivery and everything that was agreed upon was upheld. Really no complaints, the car was clean, full of fuel and Mekhi took the time to explain the electronics and helped setup the apps, pairings, etc...

The people that I dealt with were friendly and dealt with me fairly! They sold me a good truck at a good price! Definitely happy with them.