Rick's Auto Center

After going to Rick's for a couple of times now, they honestly do great work and work with you to understand the needs for you car, without "creating problems" to fix. We have tried a few shops like this around town, liked them all but eventually felt like we weren't getting the maintenance our car needed. After seeing the reviews for Rick's and the classic Word of Mouth about them, we decided to check them out this year. We are very happy with their customer service and maintenance on our car as well.

I'll give him this: Rick is an "honest" mechanic in the sense that he won't invent problems with your car. But he seems to be cashing in (literally) on that reputation for honesty. He charged me $200 for an oil change and cabin air filter replacement. He also correctly recommended that I needed two new tires, and wanted to charge $270 (!!!) for the replacements. I know costs have gone up in recent years, but those prices are way above market and even more expensive than some dealerships. If money isn't an issue for you, by all means, go to Rick's, secure in the knowledge that you won't be paying for unnecessary services. But if you live in the real world, I'd go somewhere else.

I had an emergency engine issue and Rick’s auto center was the nearest shop, so I stopped in. Rick and his team could not have been nicer or more professional. Not only did they take care of my engine, but they went out of their way to make sure I was comfortable while I waited. Thank you for Rick and team for making a stressful car experience much more pleasant!

I heard a sound back near my rear brakes and since my car is ten years old I thought I might need new shocks and struts. I also needed an oil change. Took it in and dropped it off. They could have sold me a ton of stuff I didn't need but I picked up the car and all it needed was an oil change for now. They told me I would need 2 front tires for winter this year and new pads during the next oil change. They also put air in all my tires. I'm not from Connecticut so I am glad I found an honest mechanic.

Needed air in my tire... ended up needing air in all the tires!! The people were so nice and didn't charge me.. much respect!!