Rick's Auto Repair

TLDR: Terrible customer service, shady place, owner will threaten you, expensive, etc. Took my car in for a issue with battery about a year ago or so and they “fixed the issue” then a year later it started up again and I took the car to be tested at autozone. Battery came back bad, so I called the place up and asked if the battery had warranty and if they could change it for free if that’s what it was. They said yes but they had to run their own tests, I told the owner that I couldn’t afford to pay anything so if it came back with ANYTHING wrong to not do anything to the car and just leave it as is. He agreed. Fast forward to next day, the owner calls me tells me the car is ready for pickup, I go to pick it up and he says they had to fix the positive terminal as well as some other random

Expensive compared to other places, very rude employees. The guy I spoke to was dismissive, extremely short, and very unprofessional.

I made an appointment to have my car looked at because of a couple of noises I was hearing. He called and told me exactly what was wrong with my car: a tire rod, axle, tires, and a couple of other minor problems. I wasn’t surprised because I do a lot of driving. (Gig worker). I must say he was very honest and upfront with me about the cost and what was most important to get fixed. If you are a woman and not sure where to take your car, I highly recommend this place.

I was referred to Ricks by a close friend when I needed inspection and necessary repairs. Billy let me know what to expect and kept me informed about the status of the repairs and costs. I felt comfortable with the repairs that were completed and pleased with the communication and professionalism. I've since been back to have them check out a used car I bought, and plan to continue using Rick's moving forward.

I recommend Rick's Auto Repair to my parents because they needed their vehicle inspected. They are older and were worried about being taken advantage of. I assured them that Bill would not steer them wrong. They have an older vehicle that needed a few road worthy repairs. Bill throughly explained the importance of the repairs. They felt at ease dealing with him and knew his recommendations would keep them safe. Once they drove the vehicle, they raved about the difference in the feel and driving of the vehicle. They were impressed by his professionalism, and consideration throughout the process so much that they scheduled service for their other vehicle. If I lived closer, I would take all my vehicles to Bill because I trust him. The repairs are done right the first time, at a price you can