Ridgeway Auto Center LLC

I went here for a state inspection and was failed for rear brakes and emission control. When I later had the brakes serviced elsewhere, the tires were hard to remove and the mechanic had difficulty even removing the rusted drum, which makes me question whether the shop was able to properly inspect the brake shoes before failing the car. Did they even remove the wheels and drums to see the shoes? The shoes were worn but not as severely as the inspection suggested which states in the paper “below 2/32.” Not sure how they looked at the car to even inspect the rear brakes since they are brake drums, but I’m not very confident in this shop. Not trying to assume but it seems like they didn’t remove the tire or the brakes themselves and only looked at the drums. Even the mechanic who replaced my

No more business with Ridgeway Auto. I thought they were genuine and educated enough to handle my cars. NOTE: This was my 2nd time service with them on 1 of my car out of 5. First one was just an oil change and tire alignment. My HUB CAP on the rim was broken but i thought it was my RIM thats broken and needs replacement. Guy(Adam i believe his name is) at Ridgeway Auto checked and said YES entire rim needs to be changed which will cost 200$+ each RIM including labor. Maybe he is not educated enough to work on tires. But when the car went to garage and the mechanic checked they would have definitely known for sure being in this business for long enough. I later went to Discount Tires to change the RIM on my car as they had the part and they were genuine enough to say that it was just th

Do NOT bring your car here for Inspection, ever! They will make you wait 2 PLUS hours long on a normal week day.

Had Dwayne just save me off 37 north. Pretty sure my water pump took a dive. Took my baby all the way home and even got her in the parking spot! Very nice gentleman and was so kind

This place is phenomenal! Customer service is a 10+. My car broke down on the highway and I had it towed to their garage. They not only fixed it but I was able to leave it on their lot for 2 weeks until I was able to get it (I live in North Carolina) . I had contacted a car carrier broker and they sent someone to pick it up. Ridgeway Auto Center protected my vehicle and refused to let them take it because of all the red flags that the driver was sending up. For that I am very thankful. Thank you Ridgeway Auto for everything you did, and a special thank you to Adam and Charlie and any mechanics that fixed my car. All of you provided the best customer service and services that I have seen in many years. If I lived in the Winchester area you would definitely be my choice for a garage.