Rio Rancho Towing

Easy to deal with & knowledgeable. Could be a little more friendly but it's a tow yard! Lol! Was used after accident & they were on the cops rotation. Insurance covered cost so not aware of pricing.

Just had a blow out on freeway with a camper tire while heading out of town for weekend. Without going into all the details, we called Rio Rancho towing and they had a guy out in less than 30 minutes and he got our tired changed, on the side of the freeway, with the cars speeding past. I don’t have his name, but we were blessed he came to help us and appreciate the service. It is stressful to be in a situation like this and glad there are people skilled to help. First time we have ever needed anything like this, but glad we got help fast and most importantly, safely.

Soooo rude. When I showed up to collect my personal property out of the vehicle the woman at the window acted like I was putting her out and was on her cell phone the entire time. Then when I realized I left something behind she asked me if I had full coverage on my vehicle (which is none of her business either way), but I told her insurance doesn't cover my personal property. Then she proceeded to ask me who was driving the vehicle when the accident happened. I'm not sure what difference that made, but that was also not her business. As I was walking out the door from the tiny room they have I accidentally left a can of disinfecting spray and she barked at me to take it with me. She had no compassion or empathy. The accident was BAD and seeing my vehicle jarred me, but instead it seemed

If zero stars were possible - that’s what they would get. FYI - their “day” charges are absolutely outrageous. Just know you’ll pay for two days if your car sits there from 6pm until 6am even though it’s only 12hrs. The woman working the front proceeded to lecture my husband on why “he’s the man, and should have main access to our money” because he said “I need to talk to my wife.” Grumpy old man argued with us about the stupidity of the charges. It’s one of the worst business in Rio Rancho.

0 stars!!!! First of all we were told it was $100 + $5 a mile. We had it towed less then a mile away. But they charged us 7 miles! We asked about it and were told we also get charged for them to come to our house (back mileage). I called the place and asked if mileage was charged from pickup to location with no back mileage and he said yes. So I then told him we just used them and explained we got charged back mileage, when he just told me they don’t. He said bc our tow was less then a mile away they have to charge back mileage?? So they say one thing on the phone and then charge extra once the job is done. Also the tow driver insulted my husbands cobra, calling it a fake and talking trash 🙄🙄🙄